Manage your automation sources of truth

Modified on Fri, 22 Aug at 2:22 AM

Steps to update the content source of truth

  1. Prepare Your Excel File

    • Use the designated CommerceIQ content template for content updates.

    • Ensure all required fields are accurately filled in before submission.

  2. Compose Your Email

    • Recipient: Send the email to support@commerceiq.ai

    • Subject Line Format:

      [Client Name] - [Country] - Update Content Source of Truth

      Example: BrandX - US - Update Content Source of Truth

  3. Attach the Excel File

    • Ensure the latest version of the document is attached to avoid discrepancies.

  4. Send the Email

    • Double-check that all information is correct and send your request.



Steps to update the variation Source of Truth:

  1. Prepare Your Excel File:

    • Use the designated CommerceIQ variation template for variation updates.

    • Ensure all required fields are correctly filled out to avoid processing delays.

  2. Compose Your Email:

    • Recipient: Send the email to support@commerceiq.ai

    • Subject Line Format:

      [Client Name] - [Country] - Update Variation Source of Truth

      Example: BrandX - US - Update Variation Source of Truth

  3. Attach the Excel File:

    • Ensure you attach the latest version of the document.

  4. Send the Email:

    • Double-check that all information is correct before sending.


Steps to update the PO discrepancy source of truth

Keeping your Purchase Order (PO) data accurate is crucial for seamless order processing and fulfillment and can help reduce virtual shortages, pricing claims, and other PO issues. Follow the steps below to update your PO Discrepancy Source of Truth in CommerceIQ.


  1. Prepare Your Excel File:

  2. Compose Your Email:

    • Recipient: Send the email to support@commerceiq.ai

    • Subject Line Format:

      [Client Name] - [Country] - Update PO Discrepancy Source of Truth

      Example: BrandX - US - Update PO Discrepancy Source of Truth

  3. Attach the Excel File:

    • Double-check that you are attaching the latest version of the document.

  4. Send the Email:

    • Verify all details and send your request.


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